1. Please make sure your credit card supports online payments. You can check if your credit card supports online payments by contacting the bank that issued your card.

2. Please make sure you can send international payments with your credit card.

3. Please make sure you have sufficient credit to send payments.

4. Some banks that issue cards may charge fees for cross-border transactions, so please contact your issuing bank to learn more.

Why use PayPal?

Buying is free

It's free to use PayPal to pay for purchases. The seller only pays a small fee to handle your payment. Also, you can accumulate your credit card reward points.

Keeping you safer

If an eligible item doesn't arrive or wasn't what you expected, you shouldn't have to pay for it. With Buyer Protection, Paypal will help resolve issues involving eligible purchases.

Shopping made easier

You can add a debit or credit card to your PayPal account to make payments instantly. No worries if you don't have a credit card - simply top-up your PayPal balance with your preferred bank.

How to sign up for a PayPal account?

Please visit the PayPal website to sign up for an account. It's fast and easy.

What are the benefits of a verified account?

Paypal lifts your account limits to send and withdraw money.

Buyers and sellers have greater confidence to do business with you because your verified status means more account security.

Why was my payment declined?

Payments may be declined due to the changes in user habits, IP exceptions, the use of VPN, or bad credit records.

If you're using someone else's credit card or if your shipping information and credit card information don't match, your payments may be declined due to the risks of unauthorized payments.

If your payment is declined, we suggest that you sign up for a PayPal account and link your credit card. Also, please confirm your credit card to let PayPal know that you're the card owner.

Will there be any additional fees?

There may be a currency conversion fee when you buy or send a payment overseas. PayPal will always show you the exchange rate, which includes this fee before adding it to your purchase amount.

Customer Support